SHIPPING POLICY
This document sets out the shipping policy that applies to customers that make a purchase at www.bamboobazzar.co If you have any questions, please contact our customer service team at info@bamboobazzar.com.
Shipping Options & Delivery Costs
We offer the following shipping options - you will be asked to select a shipping method at checkout. KRG 3,000 - IRAQ 6,000
Order Processing Time
All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.
International Orders
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.
RETURN & EXCHANGE POLICY
RETURN POLICY
Last updated November 22, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange.
Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@bamboobazzar.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
As Sulaimaniyah, Slemani, Iraq, 46001 Attn: Returns RMA Malik Mahmood Ring Road Slemani, Slemani 46001, Iraq
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
Toothpaste Tablet
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
+9647736984230 info@bamboobazzar.com